AML & Sanctions

Amber.gg is operated by Pandor Lab, LLC, a Delaware limited liability company. We are committed to preventing money laundering, terrorist financing, sanctions violations, and fraud on our platform.

Our compliance program. We maintain a comprehensive AML/CTF and sanctions compliance program, approved by senior management and overseen by a designated Money Laundering Reporting Officer (MLRO). It includes customer identity verification (KYC), screening against international sanctions lists (including OFAC, EU, UN, and UK lists), ongoing transaction monitoring, record keeping, and suspicious activity reporting to competent authorities.

A closed-loop platform by design. Deposits are converted into wallet credits and can never be withdrawn. Only winnings from skill-based competitions can be cashed out, and only after identity verification. Our virtual currency, Amber, can never be converted into money. Full details are in our Deposits, Wallet & Cash-Out Policy.

Identity verification. Verification is required before any withdrawal, before any gift-card redemption, when cumulative deposits reach $2,000 (or currency equivalent), and whenever our compliance program requires it. Payment methods and payout accounts must be in the account holder's own name.

Restricted jurisdictions. Amber.gg is not available in comprehensively sanctioned countries and territories (including Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine), in jurisdictions sanctioned by the EU or the UN, in jurisdictions subject to a FATF call for action, or in jurisdictions where paid skill-based competitions are prohibited (see our Restricted Jurisdictions List). These restrictions are enforced through ongoing sanctions screening and geolocation controls.

Cooperation. We cooperate with law enforcement, regulators, and financial-intelligence units, and we may suspend accounts, block transactions, or freeze balances where required by law or by our compliance program.

Access to the full policy. The complete AML/CTF & Sanctions Policy is available to regulators, financial partners, and payment processors on request: support@amber.gg (subject "Compliance").

Pandor Lab, LLC, 1111B South Governors Avenue, Dover, DE 19904, United States.

Related documents: Terms of Use · Privacy Policy · Deposits, Wallet & Cash-Out Policy