Question 1

How do I link my game account?

Accepted Answer

Go to your profile settings, "Games" section.  Click on the game you want and follow the instructions to connect your account. The connection is secure and never shares your password.

Question 2

How do I join a ladder?

Accepted Answer

Head to the "Play" section, choose your game, then select a ladder that matches your skill level. Click "Join" and you'll be automatically registered for upcoming matches.

Question 3

How do I withdraw my earnings?

Accepted Answer

Your earnings are available in your wallet. Once you reach the minimum threshold ($10), you can request a withdrawal via PayPal. Withdrawals are processed within 24-48 hours.

Question 4

Is it free?

Accepted Answer

Registration and participation in free ladders are 100% free. Some premium ladders with larger prize pools may have entry fees.

Question 5

What is Amber.gg?

Accepted Answer

Amber.gg is a skill-based competitive gaming platform where players earn real money from their in-game performance. You join paid competitions called ladders, your stats are tracked automatically via official game APIs, and cash prizes are distributed to top performers at the end of each ladder. Whe

Question 6

Which games are supported on Amber.gg?

Accepted Answer

Amber.gg currently supports the following games: League of Legends — Ranked Solo, Ranked Flex, Normal Draft, ARAM Valorant — Competitive, Unrated, Spike Rush, Deathmatch Lichess (Chess) — Bullet, Blitz, Rapid, Classical More games are on the roadmap. Check the platform for the latest updates.

Question 7

What countries can I sign up from?

Accepted Answer

Amber.gg is available in most countries worldwide. During registration, your location is verified to ensure compliance with local regulations. If your region is not supported, you will be notified at sign-up. Withdrawals and payouts may have additional geographic restrictions depending on the availa

Question 8

How does Amber.gg ensure fair play and anti-cheat?

Accepted Answer

Amber.gg tracks your performance exclusively through official game APIs — the same data Riot Games and Lichess make publicly available. No third-party client or overlay is required, which eliminates a major vector for manipulation. All stats are pulled directly from your linked game account after ea

Question 9

Is there a mobile app?

Accepted Answer

Amber.gg is currently a web-based platform accessible from any browser on desktop or mobile. A dedicated mobile app is not yet available, but the web experience is fully responsive. You can track your ladder standings, check match history, and manage your wallet from your phone's browser without ins

Question 10

What is the Amber token?

Accepted Answer

Amber tokens are the platform's in-game currency. They can be used to enter certain ladders and unlock platform features. Tokens are separate from your fiat (USD/EUR) wallet balance. Both your fiat balance and Amber token balance can include a bonus sub-balance awarded through promotions or the welc

Question 11

How do I create an account on Amber.gg?

Accepted Answer

Visit amber.gg and click "Sign Up". You can register with your email address or through a supported social login. Once your account is created, you will be guided through a short onboarding flow to link your game accounts and claim your welcome bonus. The entire process takes under five minutes.

Question 12

Why do I need to connect my game account?

Accepted Answer

Connecting your game account is how Amber.gg verifies your stats and tracks your performance in ladders. Without a linked account, the platform cannot fetch your match history or calculate your ladder score. Your game credentials are never stored — Amber.gg uses the official Riot Games and Lichess A

Question 13

What is the welcome bonus and how do I claim it?

Accepted Answer

After linking your game account, play your first tracked ranked match and you will automatically receive 5 Amber tokens as a welcome bonus. No code is required — the bonus is credited to your account as soon as the match result is detected. These tokens can be used to enter token-based ladders right

Question 14

How long does the onboarding process take?

Accepted Answer

Onboarding typically takes 3 to 5 minutes. You will create your account, link at least one game account, and play your first ranked match to unlock the welcome bonus. You can link additional game accounts (e.g., both LoL and Valorant) at any time from your profile settings.

Question 15

What is a ladder?

Accepted Answer

A ladder is a time-limited competitive event on Amber.gg. Players join by paying an entry fee (fiat or tokens), then play normally in their linked game — no special lobbies required. Your stats from every eligible match are tracked automatically and converted into a ladder score. At the end of the l

Question 16

How are scores calculated in a ladder?

Accepted Answer

Scoring formulas differ by game and are designed to reward consistent, high-impact play: League of Legends: Kills ×5 + Assists ×3 − Deaths ×3 + CS ×0.03 + Vision ×0.5 + Win bonus +20 Valorant: Kills ×5 + Assists ×3 − Deaths ×3 + ACS contribution + Win bonus Lichess (Chess): Points based on game resu

Question 17

What game modes count toward my ladder score?

Accepted Answer

Eligible game modes depend on the ladder configuration. By default: League of Legends: Ranked Solo, Ranked Flex, Normal Draft, ARAM Valorant: Competitive, Unrated, Spike Rush, Deathmatch Lichess: Bullet, Blitz, Rapid, Classical Some ladders are restricted to specific modes (e.g., Ranked only). Alway

Question 18

Can I join a ladder after it has started?

Accepted Answer

Yes — most ladders allow late entry as long as the registration window is still open. Once you join, your stats from matches played after registration are counted toward your score. Matches played before joining do not count. Late joiners start with 0 points, so joining early gives you a competitive

Question 19

How are prize pools calculated and distributed?

Accepted Answer

The prize pool grows as more players join a ladder — each entry fee contributes directly to the pot. Players always receive 70% of the total prize pool, distributed across the top finishers according to the ladder's payout structure (e.g., top 3, top 10, etc.). Payouts are credited to your Amber.gg

Question 20

What happens if a ladder is cancelled?

Accepted Answer

If a ladder is cancelled before it concludes — for example due to insufficient participants or a technical issue — all entry fees are refunded in full to players' wallets. You will be notified by email and in-platform notification when a cancellation occurs. Refunds are instant and do not require an

Question 21

Are there rank restrictions on ladders?

Accepted Answer

It depends on the ladder. Some ladders are open to all ranks, while others are restricted to a specific rank range (e.g., Gold–Platinum only). The rank requirement is always displayed on the ladder page before you join. Rank is verified at the time of registration using your linked game account. If

Question 22

How do I deposit funds into my Amber.gg wallet?

Accepted Answer

Go to your wallet page and click "Deposit". You can add funds using PayPal or through Tebex, which supports multiple payment methods including credit/debit cards and local payment options depending on your region. Deposits are typically instant. Funds are credited to your fiat balance (USD or EUR) a

Question 23

What payment methods are accepted?

Accepted Answer

Amber.gg supports the following deposit methods: PayPal Tebex — credit/debit cards, and additional local payment options depending on your region Withdrawal is currently available via PayPal only. Additional payout methods are planned for future updates.

Question 24

Are there deposit fees?

Accepted Answer

Amber.gg does not charge platform fees on deposits. However, payment processors such as PayPal or Tebex may apply their own transaction fees depending on your region and payment method. Check your payment provider's fee schedule for details. The amount credited to your Amber.gg wallet reflects what

Question 25

What are PRO subscriptions?

Accepted Answer

PRO subscriptions are B2B plans for organizations — brands, streamers, and gaming communities — who want to run their own sponsored competitions on Amber.gg. Plans include: Community — for small gaming communities and content creators PRO — for established esports organizations and mid-size brands E

Question 26

How do I withdraw my winnings on Amber.gg?

Accepted Answer

Go to your wallet page and click "Withdraw". Enter the amount you want to withdraw and confirm your PayPal email address. Your request is then reviewed by the Amber.gg team before the funds are released. Make sure your PayPal account is verified and matches the name on your Amber.gg profile to avoid

Question 27

What is KYC and why is it required for withdrawals?

Accepted Answer

KYC (Know Your Customer) is an identity verification process required by financial regulations. Before you can withdraw earnings above a certain threshold, Amber.gg will ask you to verify your identity and address. This is a standard compliance requirement for platforms that handle real-money payout

Question 28

How long does a withdrawal take to process?

Accepted Answer

Withdrawals require an admin review before funds are released. There is no fixed SLA, but the team processes requests as quickly as possible. You will receive an email notification when your withdrawal is approved and the funds have been sent to your PayPal account. If your withdrawal has been pendi

Question 29

What is the minimum withdrawal amount?

Accepted Answer

A minimum withdrawal threshold applies to ensure that transaction costs do not outweigh the payout value. The exact minimum is displayed on the withdrawal page when you initiate a request. If your balance is below the minimum, continue competing in ladders to accumulate enough to withdraw.

Question 30

Which payout methods are supported for withdrawals?

Accepted Answer

Currently, withdrawals are processed via PayPal only, in USD or EUR. Make sure your PayPal account is verified and matches the name on your Amber.gg profile to avoid processing delays. Additional withdrawal methods are planned. Check the platform for the latest available options.

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