Frequently Asked Questions

How do I link my game account?

Go to your profile settings, "Games" section.
Click on the game you want and follow the instructions to connect your account. The connection is secure and never shares your password.

How do I join a ladder?

Head to the "Play" section, choose your game, then select a ladder that matches your skill level. Click "Join" and you'll be automatically registered for upcoming matches.

How do I withdraw my earnings?

Your earnings are available in your wallet. Once you reach the minimum threshold ($10), you can request a withdrawal via PayPal. Withdrawals are processed within 24-48 hours.

Is it free?

Registration and participation in free ladders are 100% free. Some premium ladders with larger prize pools may have entry fees.

What is Amber.gg?

Amber.gg is a skill-based competitive gaming platform where players earn real money from their in-game performance. You join paid competitions called ladders, your stats are tracked automatically via official game APIs, and cash prizes are distributed to top performers at the end of each ladder.

Whether you play League of Legends, Valorant, or Chess on Lichess, Amber.gg turns your ranked grind into real earnings.

Which games are supported on Amber.gg?

Amber.gg currently supports the following games:

  • League of Legends — Ranked Solo, Ranked Flex, Normal Draft, ARAM
  • Valorant — Competitive, Unrated, Spike Rush, Deathmatch
  • Lichess (Chess) — Bullet, Blitz, Rapid, Classical

More games are on the roadmap. Check the platform for the latest updates.

What countries can I sign up from?

Amber.gg is available in most countries worldwide. During registration, your location is verified to ensure compliance with local regulations. If your region is not supported, you will be notified at sign-up.

Withdrawals and payouts may have additional geographic restrictions depending on the available payment methods in your country.

How does Amber.gg ensure fair play and anti-cheat?

Amber.gg tracks your performance exclusively through official game APIs — the same data Riot Games and Lichess make publicly available. No third-party client or overlay is required, which eliminates a major vector for manipulation.

All stats are pulled directly from your linked game account after each match. Any attempt to exploit rankings through smurfing, boosting, or match manipulation is subject to account review and permanent disqualification from prize pools.

Is there a mobile app?

Amber.gg is currently a web-based platform accessible from any browser on desktop or mobile. A dedicated mobile app is not yet available, but the web experience is fully responsive.

You can track your ladder standings, check match history, and manage your wallet from your phone's browser without installing anything.

What is the Amber token?

Amber tokens are the platform's in-game currency. They can be used to enter certain ladders and unlock platform features. Tokens are separate from your fiat (USD/EUR) wallet balance.

Both your fiat balance and Amber token balance can include a bonus sub-balance awarded through promotions or the welcome bonus. Bonus balances may have specific usage conditions before they can be converted or withdrawn.

How do I create an account on Amber.gg?

Visit amber.gg and click "Sign Up". You can register with your email address or through a supported social login. Once your account is created, you will be guided through a short onboarding flow to link your game accounts and claim your welcome bonus.

The entire process takes under five minutes.

Why do I need to connect my game account?

Connecting your game account is how Amber.gg verifies your stats and tracks your performance in ladders. Without a linked account, the platform cannot fetch your match history or calculate your ladder score.

Your game credentials are never stored — Amber.gg uses the official Riot Games and Lichess APIs, so only your summoner name or username is needed to pull data.

What is the welcome bonus and how do I claim it?

After linking your game account, play your first tracked ranked match and you will automatically receive 5 Amber tokens as a welcome bonus. No code is required — the bonus is credited to your account as soon as the match result is detected.

These tokens can be used to enter token-based ladders right away.

How long does the onboarding process take?

Onboarding typically takes 3 to 5 minutes. You will create your account, link at least one game account, and play your first ranked match to unlock the welcome bonus.

You can link additional game accounts (e.g., both LoL and Valorant) at any time from your profile settings.

What is a ladder?

A ladder is a time-limited competitive event on Amber.gg. Players join by paying an entry fee (fiat or tokens), then play normally in their linked game — no special lobbies required. Your stats from every eligible match are tracked automatically and converted into a ladder score.

At the end of the ladder period, the leaderboard is finalized and prize pool payouts are distributed to the top performers. Players always receive 70% of the prize pool.

How are scores calculated in a ladder?

Scoring formulas differ by game and are designed to reward consistent, high-impact play:

  • League of Legends: Kills ×5 + Assists ×3 − Deaths ×3 + CS ×0.03 + Vision ×0.5 + Win bonus +20
  • Valorant: Kills ×5 + Assists ×3 − Deaths ×3 + ACS contribution + Win bonus
  • Lichess (Chess): Points based on game results and performance rating

Each match played during the ladder window contributes to your cumulative score. Check the specific ladder page for its exact formula.

What game modes count toward my ladder score?

Eligible game modes depend on the ladder configuration. By default:

  • League of Legends: Ranked Solo, Ranked Flex, Normal Draft, ARAM
  • Valorant: Competitive, Unrated, Spike Rush, Deathmatch
  • Lichess: Bullet, Blitz, Rapid, Classical

Some ladders are restricted to specific modes (e.g., Ranked only). Always check the ladder details before joining.

Can I join a ladder after it has started?

Yes — most ladders allow late entry as long as the registration window is still open. Once you join, your stats from matches played after registration are counted toward your score. Matches played before joining do not count.

Late joiners start with 0 points, so joining early gives you a competitive advantage. Check the ladder's end date and current leaderboard before deciding.

How are prize pools calculated and distributed?

The prize pool grows as more players join a ladder — each entry fee contributes directly to the pot. Players always receive 70% of the total prize pool, distributed across the top finishers according to the ladder's payout structure (e.g., top 3, top 10, etc.).

Payouts are credited to your Amber.gg wallet at the end of the ladder. You can then withdraw to PayPal or use the balance to enter future ladders.

What happens if a ladder is cancelled?

If a ladder is cancelled before it concludes — for example due to insufficient participants or a technical issue — all entry fees are refunded in full to players' wallets.

You will be notified by email and in-platform notification when a cancellation occurs. Refunds are instant and do not require any action on your part.

Are there rank restrictions on ladders?

It depends on the ladder. Some ladders are open to all ranks, while others are restricted to a specific rank range (e.g., Gold–Platinum only). The rank requirement is always displayed on the ladder page before you join.

Rank is verified at the time of registration using your linked game account. If your rank changes during the ladder, you remain eligible for the duration of the event.

How do I deposit funds into my Amber.gg wallet?

Go to your wallet page and click "Deposit". You can add funds using PayPal or through Tebex, which supports multiple payment methods including credit/debit cards and local payment options depending on your region.

Deposits are typically instant. Funds are credited to your fiat balance (USD or EUR) and are available immediately for entering ladders.

What payment methods are accepted?

Amber.gg supports the following deposit methods:

  • PayPal
  • Tebex — credit/debit cards, and additional local payment options depending on your region

Withdrawal is currently available via PayPal only. Additional payout methods are planned for future updates.

Are there deposit fees?

Amber.gg does not charge platform fees on deposits. However, payment processors such as PayPal or Tebex may apply their own transaction fees depending on your region and payment method.

Check your payment provider's fee schedule for details. The amount credited to your Amber.gg wallet reflects what the platform receives after any processor fees.

What are PRO subscriptions?

PRO subscriptions are B2B plans for organizations — brands, streamers, and gaming communities — who want to run their own sponsored competitions on Amber.gg. Plans include:

  • Community — for small gaming communities and content creators
  • PRO — for established esports organizations and mid-size brands
  • Enterprise — for large-scale operators with custom requirements

Each plan unlocks different ladder creation limits, branding options, and revenue-sharing structures. Visit the platform to compare plans and get in touch with the Amber.gg team.

How do I withdraw my winnings on Amber.gg?

Go to your wallet page and click "Withdraw". Enter the amount you want to withdraw and confirm your PayPal email address. Your request is then reviewed by the Amber.gg team before the funds are released.

Make sure your PayPal account is verified and matches the name on your Amber.gg profile to avoid processing delays. You will receive an email notification once your withdrawal is approved.

What is KYC and why is it required for withdrawals?

KYC (Know Your Customer) is an identity verification process required by financial regulations. Before you can withdraw earnings above a certain threshold, Amber.gg will ask you to verify your identity and address.

This is a standard compliance requirement for platforms that handle real-money payouts. The process involves submitting a government-issued ID and proof of address. Verification is reviewed by the Amber.gg team.

How long does a withdrawal take to process?

Withdrawals require an admin review before funds are released. There is no fixed SLA, but the team processes requests as quickly as possible.

You will receive an email notification when your withdrawal is approved and the funds have been sent to your PayPal account. If your withdrawal has been pending for an unusual amount of time, contact support.

What is the minimum withdrawal amount?

A minimum withdrawal threshold applies to ensure that transaction costs do not outweigh the payout value. The exact minimum is displayed on the withdrawal page when you initiate a request.

If your balance is below the minimum, continue competing in ladders to accumulate enough to withdraw.

Which payout methods are supported for withdrawals?

Currently, withdrawals are processed via PayPal only, in USD or EUR. Make sure your PayPal account is verified and matches the name on your Amber.gg profile to avoid processing delays.

Additional withdrawal methods are planned. Check the platform for the latest available options.

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